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How do things look now?

Currently, choices for urgent care in Wirral are varied.

GPs

GPs provide many urgent care services to patients every day. We know that different GP practices have different systems for booking appointments, and that you can’t always get an urgent appointment.

NHS 111

The NHS 111 service is available 24 hours a day, 7 days a week (telephone and online), offering advice and directing patients to local services when necessary.

GP Out-of-Hours

Wirral GP Out-of-Hours service is accessed through NHS 111. It provides urgent clinical help and advice outside of GP opening hours for patients who are unable to wait for their GP practice to re-open.

Pharmacies

Your local pharmacists are trained in helping people with less serious illnesses and injuries. They can assess symptoms and recommend the best course of treatment or simply provide reassurance - for instance, when a less serious illness will get better on its own with a few days’ rest. And if symptoms suggest it’s something more serious, they have the right clinical training to ensure you get the help you need.
By using our pharmacists, more people can receive advice and treatment in their own community, and we can help keep A&E free for the most serious cases.

Walk-in Centres

There are three Walk-in Centres in Wirral. These are located at Arrowe Park Hospital, Victoria Central in Wallasey and the Eastham Clinic. They have varied opening hours, are nurse-led, and offer a range of services to treat less serious illnesses and injuries.

Minor Injuries/ Illness Units

These are drop-in, nurse-led services which are sometimes supported by GPs. They are based at Moreton, Miriam Health Centre (Birkenhead) and Parkfield Medical Centre (New Ferry). They have varied opening hours and can treat a range of illnesses and injuries.

Accident and Emergency (A&E)

Based at Arrowe Park Hospital, the A&E department is open 24 hours a day, 7 days a week, and treats patients with wide ranging clinical needs from life-threatening conditions such as a stroke, to patients who could have sought advice and treatment elsewhere or self cared, e.g. sore throat or flu-like symptoms.